Terms and Conditions

Company Information


Woof and Snoof
Maris Kelly
Molenstraat 128/3
3510 Hasselt
Info@woofansnoof.be
Company number:
VAT BE 0776.841.623
Proprietorship

Article 1: General provisions

The e-commerce website of Woof and Snoof, a sole proprietorship with registered office at Molenstraat 128/3, 3510 Hasselt, BTW BE0776.841.623 , Offers its customers the opportunity to purchase the products from its web store online.


These Terms and Conditions ("Terms") apply to any order placed by a visitor to this e-commerce website ("Customer"). When placing an order via the Woof and Snoof web shop, the Customer must expressly accept these Terms and Conditions, thereby agreeing to the applicability of these Terms and Conditions, to the exclusion of all other terms and conditions. Additional terms and conditions of the Customer are excluded, unless they have been expressly accepted by Woof and Snoof in advance, in writing.

Article 2: Price

All prices stated are expressed in EURO, always including VAT and all other duties or taxes required by the Customer. For larger orders, you can always request a price quote by email.

If delivery, reservation or administrative costs are charged, this will be stated separately.

The price statement refers exclusively to the articles as described verbatim. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website have been compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer are not binding on Woof and Snoof. Woof and Snoof is only bound to an obligation of means with regard to the correctness and completeness of the information provided. Woof and Snoof is in no way liable in the event of manifest material errors, typesetting or printing errors.

If the Customer has specific questions about, for example, sizes, colour, availability, delivery time or delivery method, we request that the Customer contact our customer service in advance.Info@woofansnoof.be

If a certain item is not available, we will inform you immediately before accepting the order. In that case there is no agreement. We will immediately refund any payment already received.

Article 4: Online purchases

When the Customer has placed an order with Woof and Snoof and has entered all your details and delivery address, the Customer can choose between the following payment methods:

  • via credit card

  • via Paypal

  • via Bancontact

  • via payconiq

Woof and Snoof is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.

Article 5: Delivery and execution of the agreement

Items ordered through this webshop are delivered within the EU.

Delivery is made by B-post, Post.nl or DPD. Delivery costs differ per country. These prices are indicated when entering the delivery address of The Customer.

The accessories are made by hand. Production time can take 1-3 business days before shipping with the parcel service.

If we are unable to deliver the goods within 30 days, we will inform you in writing.

Any required customs fees are the buyer's responsibility. Woof and Snoof  does not pay any customs tax.

Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported to Woof and Snoof immediately by the Customer.

The risk of loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by Woof and Snoof.

Article 6: Retention of title

The delivered items remain the exclusive property of Woof and Snoof until full payment has been made by the Customer.

Article 7: Liability

Woof and Snoof is not liable for choking hazard resulting in fatal injuries or injuries to life or limb.

Woof and Snoof is not liable for allergic reactions. If the animal shows allergic reactions to food or material, we recommend that you immediately consult the vet.

We strongly recommend removing the accessories when playing or when the dog is left alone!

Article 8:Image rights
All rights to the content available through the web shop, in particular rights to trademarks and copyrights, are owned by Woof and Snoof. You are obliged to take this into account and do not attempt to use content from our webshop, of any kind, other than a normal visit to a webshop. Mentioning, reproducing, distributing and/or publishing content is not permitted without our express written permission.

Article 9: Use of cookies

During a visit to the site, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.

'First party cookies' that aim to make the site function optimally.

'Third Party cookies' are cookies that do not come from the website itself, but from third parties, e.g. Google Analytics.

You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Article 10:Online Vouchers


Redemption of online vouchers is subject to the specific terms and conditions of the respective voucher, such as minimum order quantity, minimum order value, validity period, etc. These will be communicated separately as part of the voucher award procedure. Only 1 online voucher can be redeemed per person per purchase. This cannot be combined with other discounts. Cash payment and later settlement with previous orders are not possible. Resale is not allowed. Discounts for returned goods will be applied pro rata to the value of the returned goods.